VOIP & PBX Solutions

Do you have phone connection problems, call quality problems, dropped calls, or defective devices? IDN can help!

Your Phone System Should Grow With Your Business

Is you current phone system slowing down your business? A modern phone system is easier to use and expands as your business grows, and provides advanced features enabling your employees to serve customers more efficiently, all at a lower cost than your existing phone system.

Innovative Dynamic Networks is the right company to help you replace any existing conventional telecommunications systems – even Private Branch Exchanges (PBX) – with a modern Voice over IP (VOIP) phone system. Your new VOIP phone system includes unlimited extensions, voicemail to email, call session recording, and many other features. IDN can also perform Demarc extensions and communication infrastructure planning.

Contact IDN today for a no obligation quote.

We’ll proactively monitor every aspect of your business’s technology to prevent problems from cropping up in the first place.

Features

All phone systems from IDN come with the following features.

PBX

  • Call recording
  • Voicemail
  • Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1 (pass through), G.726, G.728, G.729, GSM, iLBC (optional) among others.
  • Flexible and configurable IVR
  • Support for voice synthesization
  • IP terminal batch configuration tool
  • Integrated echo canceller
  • Endpoint configurator
  • Support for video-phones
  • Hardware detection interface
  • DHCP server for dynamic IP
  • Web-based operator panel
  • Call parking
  • Call detail record (CDR) report
  • Billing and consumption report
  • Channel usage reports
  • Distributed DialPlan with dundi
  • Conference center with virtual rooms
  • SIP and IAX support, among others
  • Voicemail-to-email functionality
  • Support for analog interfaces such as FXS/FXO (PSTN/POTS)
  • Support for digital interfaces (E1/T1/J1) through PRI/BRI/R2 protocols
  • Caller ID
  • Multiple trunk support
  • Incoming and outgoing routes with support for dial pattern matching
  • Support for follow-me
  • Support for ring groups
  • Support for paging and intercom
  • Support for time conditions
  • Support for PIN sets
  • DISA (Direct Inward System Access)
  • Callback support
  • Support for bluetooth interfaces through cell phones (chan_mobile)
  • VoIP provider configuration
  • Support for call queues

Fax

  • Fax server based on HylaFax**
  • Fax visor with downloaded PDFs
  • Fax to email application
  • SendFax Module
  • Fax to email customization**
  • Access control for fax clients
  • Can be integrated with Winprint Hylafax
  • Fax send through Web Interface

General

  • Online embedded help
  • System resources monitor
  • Network configurator
  • Server shutdown from the web
  • Access control to the interface based on ACLs
  • DHCP Client List Module
  • Backup Restore Validation
  • Centralized updates management
  • Backup/restore support via Web
  • Support for skin
  • Configurable server date, time and timezone
  • Heartbeat Module
  • Automatic Backup Restore
  • DHCP by MAC

Get A Quote With No Obligation

For over 15 years Innovative Dynamic Networks has been supporting businesses’ technology and communication needs. IDN can provide you with solutions based on your business goals and budget. We guarantee 100% satisfaction and a long-lasting business relationship! Request a quote today for your business phone system with no obligations!

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Managed IT Support

Unparalleled Managed IT Services for your Company

Innovative Dynamic Networks maintains a commitment to an outstanding client relationship and a high satisfaction level.

Contact us today for a free consultation for your Managed IT Support Service in the Waukesha, Milwaukee, Racine, Kenosha or northern Illinois area!