Your clients trust you with their money. Your IT company should earn that same trust.

Multiple layers. Endpoint protection on every device — not just antivirus, but ransomware-specific detection and response. Email filtering to stop phishing before it reaches your staff. Multi-factor authentication across all systems that access client data. Network segmentation to keep client data separate from general business traffic. Encrypted backup — automated, tested, and verified. Dark web monitoring to detect if your firm's credentials appear in breach databases so you can act before an attacker does.

Financial firm breaches follow a pattern, and the pattern is expensive. (1) A credential attack hits a financial advisor's email. The attacker gains access to account statements, tax documents, and wire transfer authorization history for 200 clients. The breach is discovered three weeks later when a client calls about a suspicious transaction. State notification law requires you to notify every affected client, some clients leave, and one files a complaint with FINRA. (2) Ransomware encrypts your server during tax season. Every client file is encrypted and your team cannot access a single return. With no tested backup, recovery takes 10 days and $80,000 in ransomware negotiation and IT forensics — and you miss two dozen filing deadlines. (3) An unencrypted laptop is lost at an airport. Wisconsin's data breach statute requires notification when the data is not encrypted, so you notify 150 clients, and the relationship you spent eight years building is now fragile. (4) Your disaster recovery plan exists on paper but has never been tested. A hardware failure takes your server offline, the backup hasn't completed successfully in four months, and you rebuild from a six-month-old image — the data loss is irreversible. These are not hypothetical scenarios. They are the calls IDN receives from financial firms who waited.

IDN's 10-minute response SLA applies every day of the year — including April. When you call, you reach a person in 10 minutes. For critical system failures, IDN deploys on-site the same day for clients in Racine, Kenosha, Milwaukee, Waukesha, and Beloit. Your managed IT plan includes the monitoring that catches most issues before they become outages.

Yes. IDN configures automated, encrypted backups with a documented recovery process — and tests it before you need it. You receive written confirmation of backup status and a documented recovery time estimate. If a failure occurs, you know exactly what the recovery looks like, how long it takes, and what data is recoverable. Most financial firms have backups. Most have never tested them. IDN tests yours.

It starts with a free IT assessment. An IDN engineer reviews your current setup — including backup status, email security, access controls, and compliance-aligned configuration — and hands you a written Technology Risk Report and a prioritized action list, so you know exactly what to fix first. There's no obligation to buy anything.

No. The assessment is $0 — a value of $1,500 or more. You walk away with the written report and a cost comparison of your current setup versus managed IT from IDN, whether or not you ever hire us.