Every layer of your IT — wired across Racine.
Managed IT, cybersecurity, networking, VoIP, cabling and cameras — one local team, two blocks away at 610 6th St. Call and a technician picks up. On-site within the hour.
The full stack — in Racine
Every service, from one local team.
Managed IT
24/7 monitoring & a flat monthly fee.
View Racine Managed IT →Cybersecurity
Ransomware protection & threat monitoring.
View Racine Cybersecurity →Networking
Wired & wireless, designed to scale.
View Racine Networking →VoIP phones
Lower bills, calls that connect anywhere.
View Racine VoIP phones →Structured cabling
Cat 6, fiber & low-voltage, done right.
View Racine Structured cabling →Physical security
Cameras & access — the only local IT firm that does this.
View Racine Physical security →IT support
Help desk + on-site when you need it.
View Racine IT support →Why IDN · Racine
IDN vs a national MSP — line by line.
In Racine you don't have to settle for an out-of-state IT company. Here's the same job, two ways.
Coverage from HQ
On-site in Racine within the hour.
We're not “dispatched” from another state. From 610 6th St, an IDN technician reaches most Racine-area businesses within the hour — and engages your ticket within 10 minutes, guaranteed.
Always on · Racine
Your IT, monitored around the clock.
While you run your business, our NOC watches every endpoint, firewall and backup in Racine — catching issues before they reach you. This is what “managed” actually means.
Local roots
Invested in Racine.
City of Racine
Wireless feasibility studies for surveillance infrastructure along the Douglas Avenue Corridor and Uptown Racine.
Casa Cesar Chavez · Matthew 25
20+ years teaching computer skills to at-risk Racine youth through two local organizations.
The track record speaks for itself.
Pastor James Ski
Ministry client · Racine
“Angel is an outstanding IT guy. He goes beyond all expectations, and is patient and gets so much done. He is affordable, works within a budget, and is honest as well.”
Kyle Karvala
VoIP & server install · SE Wisconsin
“We just had our VoIP phones and server installed by IDN. We had a great experience with the install and our phones sound great. Pedro has been very easy to work with.”
Pastor Omar Ortiz
Ministry client
“The service was done in a professional and timely manner. Pedro did an outstanding job communicating the work and time frame, and was very cost-effective. Recommend their services to any small or large business. Great people!”
Common questions
Questions Racine businesses ask us.
IDN's published response SLA is 10 minutes — a technician engages with your issue within 10 minutes of your call or ticket submission. For on-site needs in the Racine area, we're typically there within the hour.
Both. IDN manages IT for Racine businesses ranging from 5-person professional offices to manufacturing facilities with hundreds of workstations. The pricing scales to match — and every client gets the same 10-minute SLA.
From our 610 6th St HQ we cover Racine, Mount Pleasant, Sturtevant, Caledonia and the surrounding county — with same-region teams across Kenosha, Milwaukee and Waukesha.
Three things: local accountability (we're at 610 6th St — you can walk in), a dedicated team that knows your setup, and a 10-minute response SLA that no national competitor publishes. We're your neighbors, not a 29-state corporation.
Yes. IDN is a federally certified Service Disabled Veteran Owned Business (DVOB) and a state-certified Minority Business Enterprise (MBE). This gives Racine businesses in certain sectors preferred-vendor procurement advantages.
Yes. IDN backs its work with a money-back guarantee. If we don't deliver, you don't pay for what didn't work.
Your business deserves IT support that shows up.
One 60-minute assessment. The report is yours whether you hire IDN or not.