Your mission deserves technology that works — not technology that waits until something breaks.
IDN provides managed IT, cybersecurity, and physical security for Wisconsin nonprofits — budget-fit plans, DVOB and MBE certification, and 20+ years of community investment in SE Wisconsin.
"We'll deal with it later" costs 10 times more later.
Technology gets deprioritized until it can't be ignored — then a drive fails, ransomware hits, or email goes down mid-campaign, and the emergency costs ten times what maintenance would have. The hit isn't only financial. A donor-data breach costs trust, the one thing a nonprofit can't afford to lose.
What's true for nearly every nonprofit we meet
You run lean. Every dollar is justified to a board.
How IDN fixes it
How IDN serves nonprofits
Managed IT — flat monthly rate, no surprises
One predictable cost that covers monitoring, maintenance, and support. No emergency invoices when something breaks. No per-incident charges that blow your quarterly budget. You know what IT costs every month.
Cybersecurity — sized for your organization
Ransomware protection, endpoint security, email filtering, dark web monitoring for staff credentials, and security awareness training for your team. No jargon. Practical protection sized for your organization.
Backup and disaster recovery
Encrypted, automated, tested backups. If something goes wrong, your data comes back — not "probably" — with a documented recovery process and a tested timeline.
Physical security — cameras and access control
Cameras and access control for facilities that serve vulnerable populations — domestic violence programs, youth services, housing programs. IDN handles both IT and physical security: one vendor, one contract, one call.
10-minute response SLA
When something goes wrong — and something always goes wrong — you reach a person in 10 minutes. Not a ticket system. Not a call center. A person in Racine who knows your setup.
Rooted in this community
IDN's founder, Angel Ramos-Ortiz, taught at-risk youth computer skills at Casa César Chávez and Matthew 25 Ltd. in Racine for more than 20 years — no charge, no contract. Closing the technology gap in our community is the reason IDN exists. When you work with IDN, you're not a market segment.
The one-vendor advantage
One predictable IT partner — sized for your mission.
budget-fit · DVOB + MBE · one callDVOB + MBE certified — satisfies the vendor-diversity documentation your grants require.
The track record speaks for itself.
Pastor James Ski
Ministry client · Racine
“Angel is an outstanding IT guy. He goes beyond all expectations, and is patient and gets so much done. He is affordable, works within a budget, and is honest as well.”
Kyle Karvala
VoIP & server install · SE Wisconsin
“We just had our VoIP phones and server installed by IDN. We had a great experience with the install and our phones sound great. Pedro has been very easy to work with.”
Pastor Omar Ortiz
Ministry client
“The service was done in a professional and timely manner. Pedro did an outstanding job communicating the work and time frame, and was very cost-effective. Recommend their services to any small or large business. Great people!”
Common questions
Common questions from Wisconsin nonprofits
Yes. Most support issues are resolved remotely within 10 minutes of the call. For organizations in Racine, Kenosha, Milwaukee, Waukesha, or Beloit, on-site visits are available when the issue requires it. You never pay per-incident for remote support — it's included in the monthly plan.
Yes. IDN installs and monitors security cameras and access control for facilities that serve vulnerable populations — domestic violence programs, youth services, housing programs — alongside your managed IT. One vendor handles both IT and physical security: one contract, one call when something needs attention.
It starts with a free IT assessment. An IDN engineer reviews your current setup and hands you a written Technology Risk Report and a prioritized action list — plus a cost comparison of what you spend now versus a managed IT plan. There's no obligation to buy anything, and the report is yours whether or not you hire IDN.
Yes. IDN builds plans around your actual budget — not a corporate pricing sheet. During the free IT assessment, IDN reviews your current technology spend and builds a proposal that fits your annual budget. Nonprofits often find that a managed IT plan costs less per month than the break-fix emergencies they're currently absorbing. Call (262) 995-1190 to start the conversation.
Yes. The first step is the free assessment — IDN reviews what you have, what you need, and what you're currently spending. You receive a written cost comparison before any commitment is made. If the numbers don't work, IDN will tell you directly. No pressure. No obligation.
DVOB stands for Service Disabled Veteran Owned Business — a federal certification that gives IDN a legal procurement preference in government contracting. MBE (Minority Business Enterprise) is a state and local certification satisfying supplier diversity requirements. If your grants or funding sources require documented vendor diversity, IDN meets both standards and can provide formal certification documentation for your procurement records.
IDN can help you identify technology grant opportunities, document your current needs, and provide the vendor information and quotes that grant applications typically require. IDN's DVOB and MBE certifications can also strengthen grant applications that prioritize diverse vendor relationships. This is not a guarantee of grant approval — but IDN will give you everything you need on the vendor side.
Get your free IT assessment — no cost, no obligation
Your technology should serve your mission. Right now, it may be doing the opposite. IDN's free IT assessment gives you a written Technology Risk Report, a Prioritized Action List, and a cost comparison — whether you hire IDN or not. An independent IT consultant charges $1,500 for this. IDN provides it at no charge. 60 minutes. A written report. Your call.