You're Thinking About IDN's Free IT Assessment. Here's Exactly What Happens.

What This Is NOT

It is not a sales call. Nobody is going to walk through your office for an hour and then sit down and say, "Here's our three-tier package — which level do you want to sign up for today?"

It is not a bait-and-switch. The assessment is free. The written deliverables are free. There is no fine print where "free assessment" becomes a billable engagement.

It is not an obligation. You will not feel pressured. You will not receive follow-up calls asking why you haven't signed a contract. You get the report. What you do with it is entirely your decision.

What You Actually Get

Walk into IDN's assessment and walk out with three written documents.

Technology Risk Report — A clear-language summary of your current IT environment: what you have, what's working, and what's exposing you to risk. No jargon. If there's a vulnerability, we name it in terms you can understand and explain what it means in practice.

Prioritized Action List — Not everything needs to be fixed at once. This list tells you what needs attention now (high risk, immediate exposure), what should be addressed in the next 90 days, and what can be planned for later. You're not left with a vague "you should improve your security" — you get a ranked list of specific actions.

Cost Comparison — What you're currently spending on IT, broken down. What managed IT would cost. Where the gaps are between what you're paying and what you're getting. If break-fix is actually cheaper for your situation, we'll tell you that too.

The retail value of this assessment is over $1,500. It costs you nothing.

Step by Step: How the 60 Minutes Goes

First 10 minutes — We listen. Before we look at anything, we ask questions. What are the pain points your team deals with most? What keeps you up at night from an IT perspective? What's happened in the last year — outages, slow systems, employee complaints, anything unusual? We're building context so that everything we look at afterward is relevant to your actual situation.

Next 40 minutes — We assess. An IDN engineer walks through your environment. We're looking at your network configuration, your devices, your security posture, your backup status, your access controls, and your data exposure. We're asking: where are the gaps? Where is there risk you may not know about? What is and isn't being monitored? This is a real technical review — not a checklist glance. We document what we find.

Final 10 minutes — We explain. Plain language. We tell you what we found, what it means, and what matters most. No technical lecture. You ask questions; we answer them in terms that make sense for a business owner, not a network engineer. You receive the written report — the Technology Risk Report, the Prioritized Action List, and the Cost Comparison — before we leave.

Who Should Book This Assessment

You're paying for IT support but not sure you're getting value from it.

If you're writing a check every month but can't point to what you're getting for it — that gap is exactly what the assessment surfaces. You'll walk away knowing specifically what's included, what's missing, and what the delta is.

You've had an outage, a near-miss, or a security incident in the last 12 months.

After an incident, most businesses patch the symptom and move on. The assessment looks at what made the incident possible and documents what needs to change to prevent the next one.

You're about to sign a new IT contract and want an independent baseline.

The assessment gives you a documented picture of your current environment — so you can evaluate any vendor's proposal against what's actually there, not what they tell you is there.

You're growing and need to know whether your current infrastructure can handle it.

Growth creates IT pressure — more devices, more users, more data, more risk. The assessment tells you whether your infrastructure is ready or whether it's a bottleneck waiting to happen.

You've never had a formal IT review and know you probably should.

Most businesses haven't. 60 minutes and a written report is a good place to start. You'll know more about your IT environment after the assessment than you do right now — guaranteed.

Who Shouldn't Book It

If your IT is genuinely running well — your team has no complaints, your backup is tested and confirmed, your security posture has been reviewed in the last six months, and you have a managed IT provider you trust — don't fix what isn't broken.

This assessment is for businesses that have a nagging feeling something is off, or know something is wrong but haven't defined what. If that's you, 60 minutes and a written report is a good place to start.

IDN has served 1,000+ businesses across SE Wisconsin since 1995. We've seen what good IT looks like and what breaks down. The assessment exists because most business owners don't know what they don't know — and that gap is expensive.